The Emirates ID plays a critical role in our daily lives for UAE residents and citizens in accessing the services furnished by the United Arab Emirates Government, such as obtaining the Emirates ID, ID renewal, checking your ID status, etc. Unfortunately, if you have lost your EID card or just need a copy for executive purposes, get a digital or printed version.
Getting the digital or printed version of the Emirates ID card online is a straightforward process. This article will extend a step-by-step guide on how to get an Emirates ID copy online utilizing the official website.

What is the Emirates ID?
Before diving into the process, it’s important to comprehend that the Emirates ID is issued by the Federal Authority for Identity and Citizenship (ICA). It includes essential personal information, such as your photo, fingerprints, and other biometric information. You’ll typically need it for almost every official transaction, from opening a bank account to registering for utilities or mobile services.
Why Would You Need a Copy of Your Emirates ID?
There are various reasons why you might require a copy of your Emirates ID:
- Replacement for a lost or damaged card
- Administrative requirements for government or private services
- To submit for legal, visa, or banking procedures
How to Get an Emirates ID Copy Online
Adhere to the comprehensive steps to acquire a copy of your Emirates ID online utilizing the ICA’s official website.
1. Use the ICA Website
The Federal Authority for Identity, Citizenship, Customs & Port Security (ICA) streamlines an online portal that allows you to simply access and request a copy of your Emirates ID.
The steps are as follows:
Step 1: Visit the ICA website
- Head to the official ICA website at www.ica.gov.ae.
Step 2: Log in to your account
- Log in to your account utilizing your credentials. If you haven’t an account, you need to create one by using your Emirates ID number, email, and phone number.
Step 3: Go to the Emirates ID section
- After logging in, examine the “Emirates ID Services” section. Here, you will see several options, such as card renewal, tracking, and card replacement.
Step 4: Choose ‘Request a Copy’
- Select the option to request a digital or physical copy of your Emirates ID. You might have to demonstrate the additional credentials, including your passport number, Emirates ID number, or nationality, to verify your identity.
Step 5: Upload the required documents
- Depending on the reason for requesting the copy, you may need to upload supporting documents, such as a passport copy or visa page.
- Now you have to upload some supporting documents, including a passport copy or visa page. It relies on the reason for requesting the copy.
Step 6: Submit the request
- Re-check once and confirm that your details are accurate and up-to-date and then Submit your request. Once the request has been processed, the ICA will notify you by sending a confirmation email or SMS.
Step 7: Download the Emirates ID copy
- After successfully proceeding, you will get a link to download your Emirates ID copy. You can print or save it for your future reference.
(Remember: It may typically take a few minutes to 24 hours)
2. Use the ICA Smart App
The ICA Smart App is officially launched by the Federal Authority for Identity, Citizenship, Customs & Port Security (ICA). It provides a smoother experience and is also considered a convenient way to access various services and it also provides a seamless step to Emirates ID Copy.
Before diving into the step, firstly, you have to download the ICA UAE Smart app, which is available for both iOS and Android.
The steps are as follows:
Step 1: Download and Install the ICA UAE Smart App
- For Android: Google Play Store
- For iOS: Apple App Store
Step 2: Log in or register
- It is similar, just like the ICA website; log in to the application utilizing your ICA account. If you have no account then you have to create one to access the app.
Step 3: Go to the Emirates ID section
- Once logged in, go to the Emirates ID Service section.
Step 4: Request a digital copy
- Select an option to review or download the digital copy of your Emirates ID. The app will generate a digital version of your ID that you can save directly on your phone.
Step 5: Save or Print
- Once the copy is available, you can either save it for future use or print it if a physical copy is required.
- Once it is visible on the screen, you can save it for your future reference or print it in case a physical copy is required.
3. Request an Official Replacement for a Lost Emirates ID
If you have lost your physical Emirates ID card, and need a replacement, ICA enables you to officially request a replacement. Follow the steps to do so successfully:
The steps are as follows:
Step 1: Log in to the ICA portal or use the app
- Follow the login process outlined aforementioned.
Step 2: Choose ‘Request Card Replacement’
- Select the replace a lost or damaged card option under the “Emirates ID services” section.
Step 3: Submit the required information
- You should confer your Emirates ID number, passport details, and visa copy (for expatriates).
Step 4: Pay the fees
- Now you have to pay the fee for requesting a new card; it may usually require a total of AED 300. Payment can be made through a credit /debit card directly on the ICA website or app.
Step 5: Receive a temporary digital copy
- While waiting for your physical card, you will obtain a digital copy that can serve as a temporary ID.
Step 6: Collect the physical card
- Once your request is processed, you will get a notification to accumulate your new Emirates ID from a designated post office. They will provide you with location details.
What to Do if Your Emirates ID Copy Request Fails
If you find any errors or problems while striving to acquire a copy of your Emirates ID online. Adhere to the troubleshooting steps:
- Ensure Correct Information: Double-check that the details you are submitting match the details on your original Emirates ID.
- Clear Cache or Use a Different Browser: If the website or app is not working properly, clear your browser cache, or try on another device.
- Contact ICA Customer Support: If you are unable to get your Emirates ID copy online, you can contact the ICA helpline at 600-522-222 or visit an ICA service centre.
FAQs
How long does it take to receive a replacement Emirates ID?
It may typically take 5-7 working days to obtain the physical card from the date of requestion.
What should I do if I lose my Emirates ID?
If it happens, you should report immediately to the ICA and apply for the replacement card through the ICA website or app.
Conclusion
In wrapping up, if compliance is used consciously in getting a copy of your Emirates ID online then this is not complicated. The step is straightforward and this has been solely possible by the government’s digital services. Always ensure your Emirates ID details are up to date to avoid any service interruptions or legal issues.